Terms of service

General Terms

By accessing and using SoleilRobe.com ("the Website"), you agree to be bound by these Terms of Service. These terms apply to all visitors, users, and others who access or use our services.

We reserve the right to modify these terms at any time. Continued use of the Website after changes constitutes acceptance of the modified terms.

Product Information

We make every effort to display our products as accurately as possible. However, we cannot guarantee that your device's display will be perfectly accurate regarding color, texture, or detail.

All products are subject to availability. We reserve the right to discontinue any product at any time without notice.

Order Processing

All orders are subject to acceptance and availability. Your receipt of an order confirmation does not signify our acceptance of your order.

We may refuse or limit any order for any reason, including if we suspect fraudulent activity or violation of these terms.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of SoleilRobe or its content suppliers and protected by international copyright laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Limitation of Liability

SoleilRobe shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use the Website.

Our total liability for any claim related to the Website shall not exceed the amount you paid to us for the applicable product or service.

Refund Policy

We accept returns of unworn, unwashed merchandise with original tags attached within 30 days of delivery. Return shipping costs are the customer's responsibility.

Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned item.

Final sale items are not eligible for return or exchange unless defective. For defective items, please contact [email protected] within 7 days of receipt.

Dispute Resolution

Any disputes arising from these terms shall be resolved through good faith negotiations between the parties.

If negotiation fails, disputes shall be resolved through binding arbitration in accordance with the rules of the International Chamber of Commerce.

The arbitration shall take place in the jurisdiction where SoleilRobe is headquartered, and the proceedings shall be conducted in English.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction where SoleilRobe is established, without regard to its conflict of law provisions.

Contact Information

For any questions regarding these Terms of Service, please contact us at [email protected].